UPCOMING ACCOUNT VERIFICATION
The MSD Federal Credit Union will be including a Member Account Verification with the 2nd Quarter Statements that will be mailed to you in early July.
Please review your statement at that time.
- If you agree with your account balance, there will be no further action required of you.
- If you do not agree with the account balance as shown on the 2nd Quarter Statement, please report the discrepancy to the CPA Firm of Monroe Shine & Co., Inc. at P.O. Box 1407, New Albany, IN 47150.
- Please note that the Monroe Shine & Co. will also be sending mailings to a random sample of the Credit Union Members. If you do receive a mailing from the CPA Firm, please respond to their mailing, even if there are no discrepancies.
The Credit Union is looking for candidates to stand for election to the MSD FCU Board of Directors. The board consists of volunteers who are elected by members of the credit union. Candidates must be members in good standing. To nominate yourself or someone else, contact the credit union office.
OFFICE HOURS
- Monday, Tuesday, Wednesday, Friday 10:00 a.m. to 3:00 p.m.
- Thursday 10:00 a.m. to 5:00 p.m.
Mission Statement
The mission of the MSD Federal Credit Union is to provide a safe and favorable place to save, and to provide loans and services for prudent and productive purposes at a reasonable rate, now and in the future. The changing needs of the membership will be supported while maintaining long-term financial stability of the Credit Union.
Membership Eligibility
You are eligible to join the MSD Federal Credit Union provided you are employed by, or retired as a pensioner from MSD, the Louisville Water Company, or are employed by the MSD Federal Credit Union.
Family Members
You are eligible to join the MSD Federal Credit Union if you are a member of the immediate family or household of an MSD employee or retiree. "Immediate family" will be defined as spouse, child, sibling, parent, grandparent or grandchild. This will also include step-parents, step-children, step-siblings and adoptive relationships. "Household" members will be defined as persons living in the same residence maintaining a single economic unit. Family members have the same privileges as primary members.
Update Your Contact Information
Review the contact information for your account at least once each year and contact the credit union to make any changes or fill in missing information. Update your Postal Service address, email address and telephone numbers. Mail returned because of incorrect address information is charged a fee of $5 per item.
Account Ownership Options
You can set your account up as either single membership, where the account belongs to the member, no one else has access to the funds; or joint ownership, where the account has two or more owners, each owner has the right to access the account individually. The primary person on the account must be a member. A joint owner does not have to be a member. You may retain your membership for life, providing your membership is active and in accordance with the by-laws of the Credit Union.
For more information, please contact MSD or visit NCUA.gov
Closed in Observance of Holidays on the Following Dates
Monday, September 2: Labor Day
Monday, October 14: Columbus Day
Thursday, November 28: Thanksgiving
Friday, November 29: Day after Thanksgiving
Tuesday, December 24: Christmas Eve
Wednesday, December 25: Christmas
Wednesday, January 1: New Year's Day
Lost or Stolen Card?
To report the loss or theft of your MSD FCU Mastercard check card AFTER Credit Union business hours, call 1.800.528.2273.
![]() |
![]() |
![]() |
![]() |