Smell Something. Say Something.
Clearing the Air: The MSD clAIRity Program
The MSD clAIRity Program is our proactive odor control initiative designed to reduce sewer and wastewater treatment odors now and into the future. Every year, MSD invests millions of dollars in odor control measures including chemical, biological and thermal oxidation technologies.
Going forward, we will employ even more sophisticated tools to eventually achieve our goal of “no-nuisance” conditions across all of our Water Quality Treatment Centers. These tools include scientific identification and quantification of odors and partnering with research firms to evaluate each of our Water Quality Treatment Centers.
Our multi-year Odor Control Master Plan includes strategic investments to make improvements to the system that reduce odors caused by sewer and wastewater treatment processes.
With Your Help, We Can Reduce Odors
Let’s face it: Sewer and wastewater treatment is an “odorous” endeavor; it just comes with the territory. However, while MSD can’t stop all the smells that naturally occur when sewage and other materials decompose, we can help manage them – with your partnership.
If you experience sewer odors, call 502.540.6000 or fill out this form to report the order. The sooner we hear from you, the better the chance of identifying the source and addressing the problem.
Common Sources of Odors
Water Quality Treatment Centers
Pump Stations
Catch Basins
Creeks, Streams or Drainage Ditch
If you experience any sewer odors, contact us right away at 502.540.6000 or email CustomerRelations@LouisvilleMSD.org. The sooner we hear from you the better chance we have of identifying the source.
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View our Cleaning Schedule Standard Operating Procedure
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View the May 2022 Odor Complaint Log
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View the odor complaint log archive
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View the Odor Control Communication Plan
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Odor Control Technical Memos
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View the Odor Control Master Plan for our Morris Forman Water Quality Treatment Center
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Morris Forman WQTC Odor Control Master Plan Interim Final Report
View MSD Odor Control Projects
To report a sewage-related odor, please call MSD's Customer Service at 502.540.6000.
Updates on MSD's Odor Control efforts will be provided at the following community meetings:
Nov 9, 2021: Morris Forman WQTC
view the meeting at https://youtu.be/xj_9SJOk9dw
Jan 11, 2022: Hite Creek WQTC
view the meeting at https://youtu.be/qsolc0-Sgpc
April 12, 2022: Derek R. Guthrie WQTC
view the meeting at https://youtu.be/IRJZew61QLY
July 12, 2022: Cedar Creek WQTC
Sept 13, 2022: Morris Forman WQTC
Nov 29, 2022: Downtown and The Highlands
Additional information and how to attend the meetings virtually will be posted prior to each meeting.