Being a good neighbor is important to us. We have several service programs that help us promote safe, clean waterways for our community by decreasing the likelihood of sewer overflows; by removing pollutants from rainwater before it reaches our waterways; and prevent erosion.
Reducing the amount of rainwater in the combined sewer system
Through this program you can receive a one-time incentive of $100 for each downspout disconnected from the wastewater system on your property. Call for an inspection BEFORE altering your downspouts.
Know the 3 P’s of Potty Safety – Pee, Poo and Paper
There are serious consequences when items that should not be flushed through plumbing end up at MSD’s Water Quality Treatment Centers. Learn more about the MSD Bowl Patrol and how you can help protect your home and business.
Helping protect homes by decreasing basement backups
MSD covers the cost of installing a sewer backflow-prevention device, or an ejector pump, in the customer’s basement to greatly cut the risk of sewer backing up from the floor drain into the home.
Assisting customers to replace leaking residential private sewer lines
This program allows single-family residential sanitary sewer customers to replace their private sewer line through a monthly, interest-free payment plan. This is not insurance, and it is not related to any other utility’s replacement program or insurance.
Maintaining our creeks, streams and drainage channels
MSD hires contractors to mow the banks of several creeks, streams and major drainage channels throughout Louisville Metro.
Following nature's example
This program is focused on utilizing natural or engineered systems that mimic natural processes, like allowing rainwater to soak into the soil before reaching drainage or sewer systems.
Promoting our tree canopy
MSD plants 1,000 trees annually by working with local businesses, municipal organizations and neighborhood associations. These trees redirect stormwater away from the sewer system, which decreases sewer overflows into our waterways.
Recycling and fertilizing
MSD dries biosolids collected at our five Water Quality Treatment Centers to produce a high-quality fertilizer.