Water from falling rain and melting snow is usually absorbed into the ground or flows into nearby creeks and streams through natural drainage paths and specialized stormwater systems. However, serious problems can occur when stormwater drains directly into the system intended for wastewater from dishwashers, sinks, showers, toilets and tubs.
You can help by minimizing the amount of rainwater entering our community’s wastewater system. MSD offers several free programs to help you modify and correct improperly installed drainage connections through one of our most popular programs, the Downspout Disconnection Program. By signing up for this program, you can receive a one-time incentive of $100 for each downspout disconnected from the wastewater system on your property.
Here’s how it works:
1. Eligibility for this program is easy--just contact MSD to arrange for an inspection of your home’s downspout connections, prior to the initiation of any work.
2. We will visit your home to inspect each downspout and determine your eligibility.
3. We will work with you to determine the most appropriate alternative for downspout drainage. Alternatives can include installation of one or more, or a combination of the following: rain barrels, piping away from your house, a French drain—or the most popular alternative, a simple turnout with a splash block.
4. Then disconnect the approved downspouts and install the most appropriate alternative.
5. We will follow up to inspect and verify that downspouts have been disconnected and that appropriate alternatives have been installed.
6. Finally, apply for your $100 per downspout reimbursement.
For details and information about how your home can benefit from the MSD Downspout Disconnection Program, please contact MSD Customer Relations.
Phone: 502.540.6000
Email: CustomerRelations@LouisvilleMSD.org
Get a copy of our Downspout Disconnection Brochure!
